[Fx4u Support]

Pelanggan yang di hormati,

Hasil daripada operasi penyelenggaraan dilaksanakan minggu lalu, kami telah memutuskan untuk membawa kembali minimum 0.01 lot dalam server cent (EGlobal-Cent). Dalam rangka untuk menstabilkan server, EGlobal-Cent akan dibahagikan kepada dua - EGlobal-Cent1 dengan lot tersedia antara 0.01 dan 10, dan EGlobal-Cent2 dengan 0.1-100 lot, manakala EGlobal-Classic kepada dua server baru - Classic1 dengan lot tersedia antara 0.01 dan 10 dan Classic2 dengan lot bermula dari 0.1. Ini menyimpulkan bahawa pembahagian tersebut merupakan cara yang paling efisien untuk menstabilkan operasi trading, di mana rata-rata pelanggan mempunyai ukuran lot yang berbeza hingga 10 kali.

Perubahan ini akan beroperasi mengikut jadual seperti berikut :-

08.02.2010: Sebelumnya keadaan untuk Eglobal- Cent server kembali - lot minimum adalah 0.01, lot maksimum adalah 100, step minimum adalah 0.01.

15.02.2010: EGlobal-Cent server terbahagi kepada dua - EGlobal-Cent1 dan EGlobal-Cent2.

Keadaan di EGlobal-Cent1: lot minimum 0.01, lot maksimum 100, step minimum 0.01.
Keadaan di EGlobal-Cent2: lot minimum 0.1, lot maksimum 100, step minimum 0.01.


Semasa membuka akaun pelanggan akan ditawarkan untuk memilih server yang paling tepat mengikut syarat.

Untuk akaun cent sedia ada, mereka akan ditinggalkan di server EGlobal-Cent1 dan boleh dipindahkan ke server EGlobal-Cent2 sebelum 19.02.2010 berdasarkan permintaan pelanggan (lihat di bawah).

22.02.2010:
Keadaan di EGlobal Cent1 akan berubah: lot minimum 0.01, lot maksimum 10, step minimum 0.01.
Keadaan di EGlobal-Cent2 tetap sama: lot minimum 0.1, lot maksimum 100, step minimum 0.01


Pelanggan yang ingin beralih daripada EGlobal-Cent1 kepada EGlobal-Cent2 di minta menghubungi customer support kami (sebelum 19.02.2010) di Trader Room kami. Jika tidak, apabila keadaan baru ini diperkenalkan pada 22.02.2010, pelanggan hanya akan dapat membuka akaun baru di server EGlobal-Cent2 dan kemudian memindahkan dana daripada EGlobal-Cent1.


Kami akan membuat pengumuman berasingan mengenai EGlobal-Classic server.

Terima Kasih.


-----------------------------------------------------------------------------------------------------------------

Separation of EGlobal-Cent server

Dear customers,

As a result of the maintenance operations implemented last week, we have decided to bring back the minimum 0.01 lot on the cent server (EGlobal-Cent). In order to stabilize the server, EGlobal-Cent will soon be divided in two - EGlobal-Cent1 with lots available between 0.01 and 10, and EGlobal-Cent2 with 0.1-100 lots, then EGlobal-Classic to two new servers - Classic1 with lots available between 0.01 and 10 and Classic2 with lots starting from 0.1. It was concluded that such division is the most efficient way to stabilize trading operations of different clients whose average lot size may differ up to 10 times.

These changes will take place according to the following schedule:

08.02.2010: Previous conditions for EGlobal-Cent server get back - minimum lot is 0.01, maximum lot is 100, minimum step is 0.01.

15.02.2010: EGlobal-Cent server splits in two - EGlobal-Cent1 and EGlobal-Cent2.

Conditions at EGlobal-Cent1: minimum lot 0.01, maximum lot 100, minimum step 0.01.
Conditions at EGlobal-Cent2: minimum lot 0.1, maximum lot 100, minimum step 0.01.

When opening a new account, clients will be offered to choose the most appropriate server, in terms of conditions.
As for the existing cent accounts, they will be left on the EGlobal-Cent1 server and could be transferred to EGlobal-Cent2 server before 19.02.2010 upon customer request (see below).

22.02.2010: EGlobal-Cent1 conditions get changed: minimum lot 0.01, maximum lot 10, minimum step 0.01. EGlobal-Cent2 conditions remain the same: minimum lot 0.1, maximum lot 100, minimum step 0.01.

Clients who wish to switch from EGlobal-Cent1 to EGlobal-Cent2 shall contact our customer support department in advance (before 19.02.2010) from our Trader Room. Otherwise, once new conditions get introduced on 22.02.2010, clients will only be able to open a new account on EGlobal-Cent2 server and then transfer funds from EGlobal-Cent1.

We will make a separate announcement regarding the EGlobal-Classic server's division.